Exchanges and Returns

All goods purchased in our store are guaranteed for 12 months.

Within 14 days, you can return the product even if it functions normally, but for some reason did not fit (provided that the packaging and appearance of the product are not damaged). In the event of a warranty case, the product is repaired. In case of impossibility of repair, it will be changed to a similar one, in case of impossibility of replacement, the cost of the product will be returned (free of delivery). If the warranty case occurred after the warranty period has expired – contact us, we will consider your case individually. To confirm the fact of purchase, no papers are required, the order number is enough, if the number is not saved – no problem, we will find it by the phone number or e-mail specified during registration. What cases are not covered by the warranty? We are not responsible for operating errors, supplying devices and boards with wrong power voltages, voltages with wrong polarities, as well as for connecting incompatible peripherals that cause the equipment to fail. The warranty for the product purchased in our store does not apply if: the product is damaged and has mechanical damage clearly visible traces of soldering, self-repair and other obvious signs of mechanical influences that led to the failure of the board or device chips on the board or in the device are very hot ) to switching ports, etc.).

If you have a problem with a product purchased in our store, write to us by mail novacom.studio@gmail.com or telegram https://t.me/novacom_studio.